marqey
Work & Responsibility Tracking

Every task's owner, stage and deadline sit in one record

A manager assigns work, names an owner and writes a deadline; the team member carries it forward on the same record. The list shows what stage a task is at, which document it links to, and when it closed.

A setup that keeps the task, owner and deadline in one record

Work & Responsibility Tracking

This solution gathers the assigned task, its owner, the deadline, its related documents and its completion status in the same record. A task called in by phone and a request that comes from a customer land in the same list and get tracked the same way. Managers who assign work across a team, and team members carrying more than one job at once, use it. Value grows not with team size but with how many tasks stay open at the same time.


How You Solve It

The task record opens, gets an owner, and stays tracked to close

Tracking runs in seven steps. Each step has an owner, and each step leaves a record on the task; the next step continues from that record.

The task opens

The manager assigning the work enters the subject, the expected result and the priority; a task record forms and matches to the relevant customer or project.

An owner gets assigned

The manager picks the team member who will carry out the work; the ownership assignment sits on the task, and the job shows up on that person's list.

The deadline is entered

The manager writes the delivery date and any interim date; the deadline shows on both the owner's daily list and the management screen.

A document attaches

The team member carrying out the work attaches the quote, measurement, photo or correspondence to the task; the attached document builds up under the task.

The status moves forward

The team member moves the task between waiting, in progress and awaiting review; every status change logs with its date and the person who made it.

A reminder drops

As the deadline nears, the system notifies the team member carrying out the task; once it passes, it notifies the assigning manager. The reminder stays in the task's history.

The task closes

The team member finishes the task and attaches the result and the output document; the manager reviews and closes it. The completion record stays on the task with its date and who closed it.

What Do You Gain?

Clear ownership, visible delays

  1. Read who has what from the list

    Every task's owner and stage sit in the record; the manager checks the list instead of asking around during the day.

  2. The deadline stays on record

    Approaching and overdue dates turn into a flag on the task; a promise made to a customer stays in the system as a date.

  3. Balance the load across people

    See how many open tasks each person carries, and assign new work accordingly.

Frequently Asked Questions

Which tasks should move first from scattered work tracking?

Choose one work group where ownership, due dates or completion evidence are often lost. The pilot should prove task creation, hand-off, evidence and closure from start to finish.

Which teams use Work & Responsibility Tracking?

Managers assigning work, the team members carrying it out, and operations leads. Each role sees their own task list. Management tracks the full list from a single screen.

How does the field team use it?

The task, its owner and its documents open from a mobile screen. A team member can update the status from their phone once the job is done.

Does a recurring job need a new record every time?

No. Periodic maintenance, monthly checks and routine reporting can be set up as recurring tasks. Each cycle opens with its own record.

Which business example shows Work & Responsibility Tracking in use?

At Proboyut (a past engagement), working with a team split across two cities, task and project tracking moved onto a shared record. The phone calls that used to check on status gave way to a status you read straight off the list.

How You Start

Let's map out your work distribution together

Who assigns the work, who carries it out, who tracks the deadline, and who confirms it's done: let's assess these together. See marqey in a demo close to your own task list; together we decide which screen, reminder and approval step you need.

Let's define the right scope for your business

Share your request; together we choose the products and the starting setup that fit.

Starting Point

Choose the right route for your business

Explore the products, or go by your business model, the setup you use today and your priorities.

Not sure yet? We can help.

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