E-Commerce & Web
Channel connections, order sync, product and price alignment.
Your channels stay separate, your operation runs from one place
Your site, your custom software and your marketplace stores stay exactly where they are. marqey runs order, stock, price, customer, invoice, shipping and returns from one place.
Central operations for your existing channels
E-Commerce Operations Management
E-Commerce Operations Management brings orders from your own site, your custom software and your marketplace stores into one list, keeps stock and price aligned across channels, and runs invoicing, shipping and returns from the same record. You don't need to change where you sell. Your channels stay exactly as they are; the operation behind them becomes centralized.
Wherever an order comes from, it joins the same queue
The structure settles in seven steps. Each step leaves a record on the order; the next step continues from that record, and you can read the day's status from the list at any moment.
Channels connect to one list
Orders from Trendyol, Hepsiburada, Amazon and your own site all land on the same screen; the team doesn't switch between panels.
Product, price and stock sync from the centre
Product data and campaigns update from a single record; a sold item drops on every channel, and a sold-out item stops selling.
Prep gets sequenced by shipping cutoff
The warehouse lead runs picking, packing and dispatch from a single queue; labels and tracking numbers stay on the order.
The invoice is issued with the shipment
The document gets issued as the package goes out; it posts to accounting and the account record at the same time.
Returns go back to the shelf and the record
A returned item gets checked and put back into stock; payment and reason data get logged to the record.
Customer history ties to the record
Orders, requests, correspondence and return history collect on the customer's record.
Channel and order profit becomes visible
The report shows which channel is paying off after commission, shipping and return costs.
What Do You Gain?
Busy days, calm operations
You get through campaign days without losing track
A spike in orders doesn't break the queue; the team doesn't run from panel to panel.
You avoid channel penalties
Late shipments and stock errors drop; your store rating holds up even during peak periods.
You close the day within the day
Invoicing, returns and stock records close out during the day; evenings don't go to gathering reports.
The products that carry this operation
These products support your existing channels. Once order, stock and finance run from the same record, adding a channel doesn't mean growing the team.
Frequently Asked Questions
Which marketplace records should be managed centrally?
Product, price, stock, order, shipping, commission, cancellation and return records are handled across the selected channels. Each connection still needs its own data direction and update frequency.
Do we need to change our site or our marketplace stores?
No. Your channels stay exactly as they are. marqey runs the order, stock, document and returns structure behind them. The connection review confirms data direction and update responsibility for each channel.
Which channels can connect?
The major marketplaces, your own website and custom software all qualify. We work out together which connections you need as part of the setup plan.
Does our accounting setup change?
You keep working with your accountant. marqey runs the sales, stock and collections side. The records that go to accounting arrive orderly and complete.
Do all sales channels need to connect in the first phase?
No. Start with the channel carrying the most orders or manual work. Add the others after order, stock, shipping, cancellation and return updates have passed their checks.
How You Start
Let's map your channel and operations setup together
Which channels you sell on, your daily order volume, your warehouse layout and your return rate: let's assess it together. See marqey in a demo close to your own channel setup; together we decide which connections and screens you need.